SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
Why this VPI (explainable, experimental)
VPI breakdown
| Impact | 75.00 |
| Exploitation signal(KEV listed) | ×1.50 |
| Ransomware bonus | +5.00 |
| VPI | 100.00 |
VPI formula vpi-v1
Required Action
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.